Great customer service is easy to do, but hard to find

Here at STAR UK we frequently get compliments about our “great customer service”. This is obviously very gratifying and I hope it shows we’re doing something right, but it also points to something else. Often, the comments are preceded with … Continue reading

Check, check, check

Today’s post comes from staff translator Tracy Manning. First, a confession: I don’t have any official translation qualifications, as you will see from my profile here. I studied French and German language, and then Business Studies. Why is this relevant? … Continue reading

How highly do you value your text?

Today’s post comes from our Head of Operations, Karen Ellis One of the most common requests from translation clients is “can you get it back to me ASAP?”. On the face of it, the answer is quite simple – yes, … Continue reading