Why did you choose a career in the language industry?
When I was young, I always wanted to be a vet, but a spot of work experience at my local veterinary practice soon changed that. At school, I excelled in languages (yes, even Latin), history and politics. Paired with my bilingual upbringing, this gave me a competitive advantage over others, so it felt natural to play to my strengths and study these at university. This is where I learnt about the language industry and its wealth of opportunities. The flexibility and creativity of it appealed to me and I knew I had made the right decision.
How do you describe your job to people outside of the languages industry?
I am a language broker. When a client needs their documentation in another language so that they can access new markets or comply with legislation, they contact me. I then select the supplier best suited to carry out this task. Throughout this process I consult both suppliers and clients to ensure that all parties involved are happy and that clients receive a high-quality product on completion. I also have to think of possible issues and how they can be resolved before they arise. This makes me an operational mastermind too.
What’s your favourite part of your day?
Definitely not 8:30 a.m. for obvious reasons. If I had to choose, I would say anytime between 11 a.m. and 3 p.m.. I like being busy and this is the busiest time of the day for me. It is also the time when I am at my most productive. This may or may not be linked to the fact that I will have had three mugs (not cups) of coffee by then, so calling me before 11:00 is not advisable.
Which colleague has super powers?
There is no question about it. Definitely Becca. Becca joined STAR in 2016 and does a very good job of looking after her clients. In fact, they couldn’t be in better hands as anyone who can run a marathon and project manage the day after is incredible in my eyes. Why she likes to run is beyond me, but her dedication and discipline definitely command a lot of respect.